Our Commitment to Your Practice

Emerald NW is a full service medical billing company offering 13 years of medical billing experience and outstanding references.  We will provide full service medical claims processing securely and accurately always pushing for the highest rate of return.  We will strive to be fully accessible to our clients and will provide an outstanding level of customer care.  We will treat our clients and their patients with the highest regard and respect and will continually work to meet all of their needs to the very best of our ability.


You have a choice!

Why choose Emerald Northwest Medical Billing Service over an
in-house biller?

 1.  Back-up.  
     a. Billing operations are not put on hold as staff take vacations and sick leave.
     b. More than 1 staff member will be trained on your office protocols and billing procedures for your specific practice so your billing is always filed in a timely manner.
     c. Emerald NW has a solid support network of billers available if
needed.
 
2.  Staff and Interpersonal Issues
    a. Less staff members to manage.
    b. No inter-personal complications with staff.
 
3.  Decreased Expenses
    a. Fewer office supplies are necessary – paper, pens, envelopes, HCFAs…
    b. Healthcare Benefits and 401K as well as Paid-Time-Off are not
paid through the practice.
    c. Time is not spent visiting with office staff.

4.  Space
    a. Medical offices seem to always be short on space and a billing office can take up quite a bit of square footage.  Emerald NW Billing only requires a computer connection.  Imagine having the additional space for nursing staff, an office manager, a break room, equipment or storage.

 5. Hourly Wage vs Monthly Payment
    a. An hourly wage can result in a slower work speed which means the practice may pay for more hours than necessary.  A set monthly payment incentivizes the biller to be accurate and quick to limit time to what is necessary to get the job done correctly. 
   
6. Possibly Fewer Write-offs
    a. Familiarity with patients often leads to discounts or additional 
write-offs. Utilizing this billing service allows staff  to direct any write-off requests to an outside biller who can more easily follow the financial protocols that are set in place.
 
7.  Convenience for Patients
    a. The billing service is open Monday through Friday (excluding holidays) so the patient does not have to “catch” the biller during part-time office hours.
    b. Confidential voicemail will allow the patients to leave detailed
messages if calling after hours.